Professional Certificate
in Email Counselling
Specialist email counselling training for professional qualified counsellors ready to take their career to the next level.
🙌 Get flexible working hours
☀️ Stop working evenings
👩💻 Offer an accessible service
Therapeutic writing is a powerful way to communicate that often helps clients dig deeper, and explore what they REALLY want to, without dancing around awkward/embarrassing topics for months.
Join us to learn how you can adapt your traditional skills as a counsellor to offer counselling by email for your clients.
Professional Certificate in Email Counselling
Course Content
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Group welcome session
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6 recorded modules released fortnightly (over 12 weeks)
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Full day group workshop to reflect and get feedback on fictional email practice task
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5 bonuses to help you start working with email counselling client faster
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3 group supervision sessions
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6 months access to ECA Professional Membership workshops and events
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Assignment 1: Create your email counselling contract
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Assignment 2: Essay (therapeutic email reply & reflection), 1500 words
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Group ending session
On completion all successful students are awarded:
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ECA Professional Certificate in Email Counselling (80 hours CPD)
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Eligible to join the ECA Find an Email Therapist referral list
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Eligible for ongoing ECA Professional membership
How much time do you need to allow?
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2 hours to attend the group welcome session
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8 hours to attend the group email feedback workshop
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Up to 24 hours to complete the 6 modules in the recorded course materials
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9 hours to prepare/attend/reflect on group supervision (3 x 2 hour groups)
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Up to 10 hours to read/reflect and implement the bonus materials
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Up to 18 hours to engage in the ECA membership workshops during the 6 months access included.
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7 hours to draft/reflect/write written assignments
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2 hours to attend group ending session
Total: 80 hours CPD
Dates for Next Cohort (Starts January 2026)
Applications Open: September 2025
- interviews in October/November 2025 (interviews offered in order of application date)
- places offered on a rolling basis (after successful application/interview)
- limited places, apply early to avoid disappointment
- course starts 12 January 2026
Welcome Session (Live on Zoom)
Thursday 15 January 2026 (6pm to 8pm) TBC
- find out more about your course and connect with your peers
Recorded modules (released fortnightly between January and April 2026)
- self paced lessons, tasks and quizzes
Email Feedback Workshop (Live on Zoom)
Friday 27 February 2026 (9am to 5pm) TBC
- full day workshop to reflect & get feedback on therapeutic writing practice task
Ending Session (Live on Zoom)
Thursday 11 June 2026 (10am to 12midday) TBC
- Come back together with your peers to reflect on your learning and your next steps to launching your new service for your clients.
Assignment 1 - Email Counselling Contract: Due date TBC
Assignment 2 - Written Assignment: Due date TBC
Course Officially ENDS: 12 July 2026
- final access to recorded materials
- access ends to membership events included in your course fee
- access ends to specialist group supervision included in your course fee
In addition, to successfully complete the course, you must attend 3 supervision groups (between Jan and July 2026), offered monthly on Thursday mornings for 2 hours and included in your course fee. Choice of dates will be released in advance.
There are also monthly ECA membership events included in your course fee. These events alternate running on Thursday evenings/mornings and are recorded if you can't make it live.
Once you've successfully completed the course you'll be eligible to continue as an ECA Professional Member for a small monthly fee. This entitles you to exclusive access to our memebr events and specialist email counselling supervsion. More info HERE.
Allison Clough, Counsellor
This course has really given me the confidence to start offering email counselling - and made me very excited to be going in this direction.
Byron Athene, Counsellor
Very interesting course as it invites you to question the way you practice now in a way that you might not have since you started practising. It also helps you extend your thinking to ensure that email counselling is covered in your new improved practice.
Sarah Thorpe, Counsellor
Chloe shares her valuable experience and knowledge of email counselling in this course. It's well written and easy to follow.
What's Included?
Holly Rees, Counsellor
I joined this course as I was intrigued by the concept of email counselling. The course is very accessible and easy to follow, with thought provoking tasks. I also loved that the course covers a variety of topics from getting started, working ethically, how to manage ruptures, endings and so much more.
Sara Tibbs, Counsellor
I really enjoyed the practical nature. Chloe took us step-by-step through the process they use to ensure that their email counselling practice is professional, ethical and very clearly explained to clients.
Recorded
Course Materials
Each recorded module begins with a mini motivational video which introduces you to the 3 lessons on the module topic. Lessons are self-paced and available as audio lessons (5 to 15 mins each lesson) and written lessons (PDF downloads to keep forever).
At the end of each lesson there is a short task or reflection exercise. These help consolidate your learning and are not submitted/assessed.
At the end of each module there is a quiz to assess your learning.
Welcome Module
How the course works and how to get started.
Module 1: An Introduction to Email Counselling
Learn how email counselling works with an example case study walk through. Reflect on which of your clients it will suit and why.
Module 2: Developing your Skills
Learn the ECA step-by-step process. Practise and develop your new skills with guided email simulations.
Module 3: Ethics and Safegaurding
Explore how to manage risk assessment, safeguarding, data protection and rupture and repair.
Module 4: Endings in Email Counselling
Prepare for differences in ending sessions by email. Learn how to prepare for planned endings and sudden endings with clients.
Module 5: Setting Boundaries
Learn how to set your fees, manage your time/cancellations and how to set word limits for your email sessions.
Module 6: Getting Ready for Clients
An exploration on how to manage your admin, your diary, setting up a secure email platform and write your email counselling contract.
Bonus Module: What Next
Reflect on what's next for you in your email counselling journey. Explore how to get ongoing support and supervision.
PLUS
5 Bonuses To Help You Start Your New Email Counselling Service Faster
Christina Howkins-Griffiths, Counsellor
I was curious about email counselling so signed up on a chance to learn more. Chloe has made the information really accessible and breaks down the issues in Email counselling into manageable and helpful lessons with reflective tasks to consider how these can be applied to your personal way of working. Well worth the money for the training and will be an interesting new way of working allowing me far more flexibility in the way that I work with young clients. – 5 stars
How much does it cost?
💰Your fee includes 💰
Live Group Sessions on Zoom
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welcome session
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email feedback workshop
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3 group supervision sessions focused on email counselling
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access to monthly ECA Professional Membership events (for 6 months)
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ending session
Specialist Recorded Learning Materials
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6 modules of recorded course materials (6 months access)
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5 bonuses to help you start with clients faster
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access to recordings of monthly ECA membership events
Personalised Feedback
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Personalised feedback on your therapuetic writing skills in the email feedback workshop and in your written assignment tutor feedback.
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Personalised tutor feedback on your email counselling contract.
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Dedicated time slots - for you to reflect on your learning - during each of the 3 group supervision sessions you attend during the course.
On completion all successful students are awarded:
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ECA Professional Certificate in Email Counselling (80 hours CPD)
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Eligible to join the ECA Find an Email Therapist referral list
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Eligible for ongoing ECA Professional membership
Course fees = £1500
Applications open September 2025 for Jan 2026 start
Can I pay in installments?
Yes certainly!
Once you've been offered a place there is a £300 deposit to secure your place.
Course payments then start when your course officially starts in January 2026.
There is the option to pay the full course fees upfront or spread the cost with 4 monthly installments of only £300 per month in January, February, March and April 2026.
There is NO extra cost to pay in instalments.
Denise Horrocks, Counsellor
A course which is full of content ... it ticks all the boxes and lots of bonus take aways ... well thought out with loads of support during and afterwards... don't hesitate to take a great opportunity. 5 stars
Donna Chester, Counsellor
I have found this course really helpful. Even though its been a remote learning, it has felt really personable because of the way Chloe has designed the course. Her videos and voice throughout the lessons make it feel like she is with you. There has also been very good support throughout with regular emails to help set you on the right pace. 5 stars
Who is eligible to join?
This course is ONLY open to qualified counsellors.
It's aimed at counsellors trained/based in the UK in private practice.
How long do I get access to the recorded course materials?
The recorded materials are designed to complete one module each fortnight (for 12 weeks). This helps pace your learning with manageable bite-sized chunks helping you stay on track at the same pace at your peers in your cohort.
If you need to catch-up or revist a topic you can access the portal of recorded materials up until the official course end date for your cohort. In addition you'll also be encouraged to download all PDF lessons to keep forever so you can continue to refer back to these once your course has ended.
Is there any support whist I study?
Yes. As soon an you enrol you get to join us as an ECA member. As a student of this course you get 6 months membership access (included in the course fee). More info HERE. Our professional membership gives you support throughout your studies as well as a peer network, an opportunity to practice and get feedback on your therapeutic writing and the opportunity to join our specialist group supervsion for email counsellors.
Once you've successfully completed your course all ECA members get a free listing on our referral list HERE.
After your first 6 months you can continue to be part of our professional member community and get ongoing support for a small monthly fee. All details HERE.
When can I apply to join next cohort?
Applications open September 2025 for Jan 2026 start
Announcements will be made to folks on the update list.
