Professional Certificate
in Email Counselling
Specialist training for qualified counsellors ready to offer flexible, accessible, and effective therapy via email.
✅ Work flexible hours – set your own schedule
🌅 No more late evenings – reclaim your personal time
👩💻 Reach more clients – offer an inclusive, accessible service
Learn how to adapt your traditional counselling skills to secure, ethical, and impactful email-based therapy.
🔒 Specialist CPD | Live Workshops | Group Supervision | Practical Tools | January 2026 Cohort
👉 Apply Today HERE or Request More Info
✅ Is This Course Right for You?
This Professional Certificate in Email Counselling is designed specifically for:
-
🎓 Qualified counsellors (level 4 or above)
-
🇬🇧 UK-based counsellors
-
🏢 Working in private practice
If you meet all three, you’re in the right place. This course is tailored to help you build a flexible, ethical, and impactful email counselling practice.
🔒 Please note: This training is not suitable for students or unqualified practitioners.
ONLY 7 PLACES LEFT
DEADLINE TO APPLY: THURSDAY 13 NOVEMBER at 1PM
👀 Not Quite There Yet?
If you're still training or work in another setting (e.g. agency, school, charity), check out our ebook/audio book: Email Counselling, an Introduction for Counsellors →
What’s Included in Your Training
Louise Worrall, Counsellor
I'll be honest, I wasn't sure what to expect and if my creative skills would translate across to e-mail counselling. I also love face to face teaching.
But the way Chloe presents the information has fitted in to what turned out to be a challenging time personally.
The course has given me hope that I can still support clients, but in a way that serves me and my family, too.
The ideas and modules were really insightful and though I am a deadline dancer, having a deadline has meant I've actually completed it!
5 stars
Holly Tootell, Counsellor
I came to ECA because I had only completed a small section on asynchronous counselling in a course I completed elsewhere.
I found this course immensely useful to have a much deeper dive into how email counselling really can work, and Chloe's passion for it really comes across!
I found the reflective activities and thought provoking questions to be the most helpful.
They really helped me to consider all areas, potential issues and how I might approach them. Thank you!
5 stars
Frequently Asked Questions
⏳ How Much Time Do I Need to Commit?
The course is designed to fit around your life and your practice, with a manageable and steady pace.
-
🧠 Approx. 90 hours over 6 months
That’s an average of just 4 hours per week, flexible and self-paced, so you can study when it suits you. -
🗂️ Mix of learning formats
Your time will include recorded materials, written exercises, live workshops, and group supervision, giving you variety and keeping your learning engaging. -
📅 Built for busy professionals
Whether you’re juggling a full caseload or looking to grow your practice, this course is structured to support your progress without overwhelm.
✨ Learn in a way that feels sustainable AND empowering.
💬 Will I Get Personalised Feedback During the Course?
Absolutely. You're not just studying, you're being supported every step of the way.
-
📝 Feedback on Your Therapeutic Writing
Receive thoughtful, personalised tutor feedback during email feedback workshops and on your final written assignment, so you can sharpen your skills with confidence. -
📄 Review of Your Email Counselling Contract
Get expert, tutor feedback on your new client contract, helping you ensure it’s clear, ethical, and professionally sound. -
🧠 Space to Reflect & Grow
Each of your 6 group supervision sessions includes dedicated time for personal reflection, allowing you to process your learning, ask questions, and feel fully supported.
🌟 With regular feedback and tailored support, you won’t just complete the course, you’ll grow through it.
🎧 What’s the Format of the Specialist Recorded Learning Materials?
Our recorded modules are designed to fit into your life — not the other way around.
-
🎬 Start with Inspiration
Each module opens with a short, motivational video to set the tone and guide your focus. -
🎙️ Learn at Your Own Pace
Dive into bite-sized audio lessons (5–15 mins each) and beautifully designed written PDFs that you can download and keep forever. -
✍️ Practice & Reflect
Every lesson includes a practical task or reflection prompt to help you apply what you’ve learned and embed it into your work. -
✅ Check Your Progress
Complete each module with a short, confidence-building quiz to reinforce your understanding.
Whether you prefer to listen on the go or read and reflect at your desk, the materials are flexible, accessible, and designed to suit your learning style.
🤔 When Does Specialist Group Supervision Take Place?
As part of your training, you’ll join a small, supportive supervision group (approx. 6–8 counsellors), led by your course tutor, Chloe Foster.
🗓️ Monthly Closed Group Over 6 Months
You’ll meet for 2 hours each month, creating a consistent space to reflect, ask questions, and connect with peers.🌞 Flexible Scheduling Options
Groups run on Thursdays, with a choice of morning or afternoon slots (subject to availability).📌 Dates - See below for next cohort's dates
Once you're offered a place, you’ll be asked to share you preference of group time. The earlier you apply, the more chance you have of securing your preferred time slot.📢 Please note
You will not be working with email clients during the course, so this space is not intended for client casework.🤝 Supervision is not just part of the course, it’s a space to grow, connect, and be fully supported throughout your learning journey.
👥 Do I Need to Have Clients to Take This Course?
Not at all, having clients is not a requirement as you will not be able to work with email clients until you have completed this course.
✍️ No placement needed
All learning is completed through structured written exercises, no live client work is required at this stage.📝 Therapeutic writing practice included
You’ll be guided through fictional client email exercises with tutor feedback throughout the course.🤝 Peer email practice comes later
Simulated client email exchanges begin in the Advanced Certificate, where you'll be paired with another student.🚀 Progress to the next level
Completing this course makes you eligible to apply for the Advanced Certificate in Email Counselling.
📝 How to Apply
Applications are NOW OPEN, here’s what to expect next:
-
🎯 Interviews take place Autumn 2025
Interview invitations are sent in the order applications are received, so early applicants get priority. -
🚀 Places are offered on a rolling basis
The sooner you apply, the better your chance of securing your spot.
⚠️ Limited places available, don’t miss out!
⏳ This course only runs once a year, so this is your chance to join the January 2026 cohort.
ONLY 7 PLACES LEFT
DEADLINE TO APPLY: THURSDAY 13 NOVEMBER at 1PM
Gemma White, Counsellor
Excellent quality training, so thorough and plenty of generous examples and suggestions from Chloe.
I learned a lot and felt empowered to make decisions that were right for me and my private practice.
5 stars
Claire Lloyd, Counsellor
Very practical.
If you want to become an email counsellor this course provides everything you need to understand the skills and practical processes so you can be up and running in no time.
Chloe is knowledgeable and personable, communicating everything clearly and accessibly.
📅 Dates for the Next Cohort — Starting January 2026
Get ready to start on your email counselling journey with a clear, supportive schedule designed to fit your professional life:
January 2026
-
🎉 Live Online Workshop: Welcome Session | Thursday 15 January 2026 | 9:30 AM – 1PM
-
📚 Self-Paced Study: Module 1 – An Introduction to Email Counselling
Learn how email counselling works through a case study. Reflect on which clients it suits best and why. -
🤝 Specialist Group Supervision - Thursday 22 January | choice of 10AM - 12PM or 3PM - 5PM
February 2026
-
📚 Self-Paced Study: Module 2 – Developing Your SkillsLearn the ECA step-by-step process with guided email simulations.
-
🤝 Specialist Group Supervision - Thursday 5 February | choice of 10AM - 12PM or 3PM - 5PM
Half term break (16 - 20 February) - 1 week
-
🎓 Live Online Workshop: Therapeutic Email Writing Practice | Thursday 26 February | 9AM – 5PM
March 2026
-
📚 Self-Paced Study:
-
Module 3 – Ethics and Safeguarding
Explore risk assessment, safeguarding, data protection, and rupture & repair. -
Module 4 – Endings in Email Counselling
Prepare for planned and sudden session endings by email.
-
-
🤝 Specialist Group Supervision | Thursday 12 March | choice of 10AM - 12PM or 3PM - 5PM
-
🎓 Live Online Workshop: Therapeutic Email Writing PracticeThursday 26 March | 9AM – 5PM
Easter break (30 March to 10 April) - 2 weeks
April 2026
-
📚 Self-Paced Study:
-
Module 5 – Setting Boundaries
Learn how to set fees, manage time and cancellations, and establish word limits. -
Module 6 – Getting Ready for Clients
Manage admin, diary, secure email platforms, and draft your client contract.
-
-
🤝 Specialist Group Supervision | Thursday 16 April | choice of 10AM - 12PM or 3PM - 5PM
May 2026
-
🤝 Specialist Group Supervision | Thursday 14 May | choice of 10AM - 12PM or 3PM - 5PM
-
📝 Assignment 1 – Therapeutic reply to a fictional client email + personal reflection
Half term break (25 - 29 May) - 1 week
June 2026
-
🤝 Specialist Group Supervision | Thursday 4 June | choice of 10AM - 12PM or 3PM - 5PM
-
📝 Assignment 2 – Your written email counselling contract
July 2026
-
🎁 Bonus Materials Released – Marketing tips and admin essentials to start with clients
-
🎉 Live Online Workshop: Ending Session | Thursday 9 July 2026 | 9:30AM – 1PM
This structured yet flexible schedule combines live connection, self-paced learning, and ongoing supervision, giving you everything you need to grow confidently as a specialist email counsellor.
ONLY 7 PLACES LEFT
DEADLINE TO APPLY: THURSDAY 13 NOVEMBER at 1PM
Allison Clough, Counsellor
This course has really given me the confidence to start offering email counselling - and made me very excited to be going in this direction.
Byron Athene, Counsellor
Very interesting course as it invites you to question the way you practice now in a way that you might not have since you started practising.
It also helps you extend your thinking to ensure email counselling is covered in your new improved practice.
Sarah Thorpe, Counsellor
Chloe shares her valuable experience and knowledge of email counselling in this course.
Recorded materials are well written and easy to follow.
Christina Howkins-Griffiths, Counsellor
Well worth the money and will be an interesting new way of working allowing me far more flexibility in the way that I work with young clients.
Chloe has made the information really accessible and breaks down the issues in Email counselling into manageable and helpful lessons with reflective tasks to consider how these can be applied to your personal way of working.
I like that I could listen to each lesson as well as read the pdf as I went along, dual input methods help me to absorb the information well and having the time to pause when necessary and come back or reread the materials has been really helpful.
5 stars
How much does it cost?
Email Counselling Academy Professional Certificate in Email Counselling is a 90 hours CPD undertaken over 6 months.
💰Your fee includes 💰
✅ Interactive Group Workshops
✅ Specialist Group Supervision
✅ Specialist Recorded Learning Materials
✅ Personalised Feedback on your therapeutic writing skills and client contract
Your investment = £1500
Last chance to get this low fee - course fees rising at next intake
Can I pay in instalments?
Yes certainly!
Once you've been offered a place there is a £300 deposit to secure your place. Spread the cost with 4 monthly instalments of only £300. There is NO extra cost to pay in instalments.
🚀 After Your Training, What’s Next?
Completing this course opens the door to exclusive opportunities with Email Counselling Academy:
-
📬 Get Client Referrals – Apply to join the ECA “Find an Email Therapist” referral list and attract clients actively seeking email-based support.
-
👥 Continue Your Growth – Eligible to join ECA Professional Membership to access ongoing Specialist Supervision Group to deepen your skills and stay supported in your practice.
-
🎓 Advance Your Training – Progress to the Advanced Certificate in Email Counselling, and further develop your clinical expertise in this specialist field.
ONLY 7 PLACES LEFT
DEADLINE TO APPLY: THURSDAY 13 NOVEMBER at 1PM
Holly Rees, Counsellor
I joined this course as I was intrigued by the concept of email counselling.
The recorded course materials are very accessible and easy to follow, with thought provoking tasks.
I also loved that the course covers a variety of topics from getting started, working ethically, how to manage ruptures, endings and so much more.
Sara Tibbs, Counsellor
I really enjoyed the practical nature.
Chloe took us step-by-step through the process they use to ensure that their email counselling practice is professional, ethical and very clearly explained to clients.