It is important question to ask yourself if email counselling would be a good fit for your and your clients before investing your time, money and energy in professional specialist training. I have devised a simple self-assessment that has 9 multiple choice questions to give you a score to help you decide. Take this 3-minute self-assessment designed for qualified counsellors HERE.

When studying for the Professional Certificate in Email Counselling you'll get live workshops, group supervision and personalised tutor feedback.You'll also get access to specialist learning materials that are recorded to access and study at times that suit you. This allows for flexibility while ensuring you stay on track with guided module completion dates.This flexible structure allows participants to adapt their learning to their individual schedules while receiving support tailored to their needs.To find out more download your copy of the prospectus HERE.

Yes, The National Counselling and Psychology Society (NCPS) have awarded ECA training quality check status. ECA training is also mapped to the BACP Competence Framework for Online Counselling. Counselling registration bodies recognise the need for specialist email counselling training.

ECA offers group supervision with a specific focus on email counselling. This is offered throughout your training to support you with your case studies and training. After completing your course there's the option to join a closed supervision group, places are limited and offered exclusively to graduates of ECA courses.

Yes, counselling registration bodies recognise the need for specialist training. The BACP Competence Framework for OPT (online and phone therapy) states that extended training is required for asynchronous and text based therapy.NCPS have endorsed ECA professional training by awarding quality check status. ECA training is also mapped to the BACP Competence Framework for Online Counselling. If you attempt to offer email counselling without specialist training you will get you into some very choppy waters, as you will not be covered by your insurance. Email Counselling is a very different way of working which requires specialist supervision, differences in your contract (boundaries, data protection, suicide/crisis situations), and training/experience on how to work with a time delay, without visual/auditory cues, as well as how to manage challenge and ruptures in written sessions.

Yes there certainly is. The course prospectus for the Professional Certificate in Email Counselling will help you learn more about the course and what to expect, including live workshop dates and course fees. The next cohort will start in 2027, applications open in September 2026. You can request instant access to the new prospectus for 2027 here.