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Frequently asked questions
Training Process
Career Opportunities
Application Process
Payment Options
When studying for the Professional Certificate in Email Counselling you'll get live workshops, group supervision and personalised tutor feedback.
You'll also get access to specialist learning materials that are recorded to access and study at times that suit you. This allows for flexibility while ensuring you stay on track with guided module completion dates.
This flexible structure allows participants to adapt their learning to their individual schedules while receiving support tailored to their needs.
Yes, The National Counselling and Psychology Society (NCPS) have awarded ECA training quality check status. ECA training is also mapped to the BACP Competence Framework for Online Counselling.
Counselling registration bodies recognise the need for specialist email counselling training.
ECA offers group supervision with a specific focus on email counselling. This is offered throughout your training to support you with your case studies and training.
After completing your course there's the option to join a closed supervision group, places are limited and offered exclusively to graduates of ECA courses.
Yes, counselling registration bodies recognise the need for specialist training. NCPS have awarded ECA training quality check status. ECA training is also mapped to the BACP Competence Framework for Online Counselling.
Atempting to offer email counselling without specialist training will get you into some very choppy waters, as you will not be covered by your insurance.
It's also a very different way of working which requires specialist supervision, differences in your contract (boundaries, data protection, suicide/crisis situations), and training/experience on how to work with a time delay without visual/auditory cues, as well as manage challenge and ruptures in written sessions.
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