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About ECA

Email Counselling Academy (ECA) was founded in 2023 by me, Chloe Foster. 

 

It all started with my ebook (An Introduction to Email Counselling - available here) which created a high demand for my initial introductory courses on email counselling in 2023. Unable to keep up with the demand for live courses, I went on to develop a comprehensive recorded course (Foundations in Email Counselling) to give more fellow counsellors the chance to learn this specialist skill.

 

In fact, what I learned in this process was that the combination of BOTH live workshops and recorded training materials was what worked best for most students. Feedback showed me people wanted feedback and connection as well as the flexibility to study at their own pace. I therefore transformed the course into today's Professional Certificate in Email Counselling which offers a mix of self paced recorded learning, live workshops, peer group connections/discussions and tutor feedback on new skills in therapeutic writing. This course then leads on to the Advanced Certificate in Email Counselling to practice and deepen your skills further. 

I launched Email Counselling Academy as the go to place to learn all the skills and confidence you need to work as an email counsellor.

 

Email counselling has given me the ultimate flexibility in my work as a counsellor, as well as enabling me to offer a unique and highly accessible service to my clients.

I am on a mission to make email counselling more widely available to more clients. Join me on my mission by training in this specialist skill and transforming your private practice offerings. Read more about ECA training courses here.

Featured on popular therapy podcasts ...

Your Tutor
Chloe Foster, MNCPS (Acc.)

I am a clinical counselling supervisor trained with Contemporary Institute of Clinical Sexology (CICS) and an experienced accredited counsellor registered with The National Counselling and Psychotherapy Society (NCPS).

In 2023 I published my first book Email Counselling, an Introduction for Counsellors, a popular accessible e-book for counsellors and trainees. Get your copy HERE.

 

With a first-class degree in Education, and a Post Graduate Diploma in Humanistic Psychotherapeutic Counselling at The University of Brighton, I love teaching and training and am proud to have made teaching and training an ongoing part of my career since 2003. Over my counselling career I have trained hundreds of counsellors to become more confident working with LGBTQ+ clients through my work with The National Counselling and Psychotherapy Society (NCPS), Onlinevents, The Counselling Tutor and several universities/colleges and counselling charities.

 

Today, with over 8 years’ experience working as an email counsellor, I enjoy sharing the skills I have honed with fellow counsellors through the specialist training courses I designed.

 

In addition, I run Sussex Rainbow Counselling where I offer email counselling as well as video and phone counselling to my clients. Learn more about me at my sister website Sussex Rainbow Counselling here.

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Chloe Foster

ECA Founder and Principal Tutor

NCPS Accredited Counsellor

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As seen teaching counsellors and professionals at ...

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Onlinevents logo (blue and grey with the company words and a OE ciclre with 3 people
Cruse Bereavement Care logo, with these words in purple
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EFA trust logo (yellow and black with the company words)
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photo of Chloe Foster holding up the book Next Steps in Counselling and Psychotherapy. They are looking down at the cover.

Published Author

Chloe Foster (ECA Principal Tutor) featured in chapter 18 (Counselling Remotely) of Next Steps in Counselling and Psychotherapy Practice (3rd Edition) published by PCCS (Person-Centred Counselling and Psychotherapy) in the UK in spring 2025.



This key textbook is often featured on university/college counsellor training reading lists.

LinkedIn comment "I am so happy to have your contribution in the book and chapter Chloe Foster. Such an insightful piece highlighting the power of email counselling and how it can foster safe, affirming spaces for many minoritised clients including trans folks. You are doing such brilliant work through Email Counselling Academy! The digital space is better for having you teaching others within it!" by Hamilton Sargent MBACP (Accred) Counsellor in Private Practice - Clapham, Wimbleton

Guest Lecturer

Featured on The Counselling Tutor CPD library for qualified counsellors and psychotherapists.

Introductory lecture on Email Counselling titled "Introducing Email Counselling: The Written Word in Therapy" by Chloe Foster.

 

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Allison Clough, Counsellor

This course has really given me the confidence to start offering email counselling - and made me very excited to be going in this direction.

What previous students say about Email Counselling Academy ...
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Byron Athene, Counsellor

Very interesting course as it invites you to question the way you practice now in a way that you might not have since you started practising.

 

It also helps you extend your thinking to ensure email counselling is covered in your new improved practice.

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Sarah Thorpe, Counsellor

Chloe shares her valuable experience and knowledge of email counselling in this course.

 

Recorded materials are well written and easy to follow.

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Donna Chester, Counsellor

I have found this course really helpful.

 

It has felt really personable because of the way Chloe has designed the course.

 

Her videos and voice throughout the recorded lessons make it feel like she is with you.

 

There has also been very good support throughout with regular emails to help set you on the right pace.

 

5 stars 

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Anita Jones, Counsellor

Chloe's style is friendly & informative & the content is very generous & accessible.

 

It had a very high worth & as such, it didn't feel typical of usual CPD training & therefore a challenge to put a price on what others may pay for CPD.

I look forward to introducing email counselling into my private practice.

 

Thank you Chloe. 5 stars!

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