What is Email Counselling?
Email counselling is a specialist way of working with clients where, instead of meeting for traditional talking therapy, counsellor and client write to each other. Therapeutic email exchanges usually take place once a week using a secure and confidential platform, creating a dedicated space for reflection, connection and therapeutic support.
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For some clients, writing can feel easier than speaking. The process allows time to think, process feelings and find the right words without the pressure of responding in the moment. Many people value the flexibility, accessibility and depth that email counselling can offer.
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As a distinct therapeutic modality, email counselling requires specialist skills, knowledge and ethical awareness. It is much more than simply sending emails; it is a thoughtful and intentional way of building a therapeutic relationship through writing.
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Since 2023
BACP Competency Framework mapped | NCPS Endorsed Training | Published Author | 8+ Years Specialist Client Experience |
1.
Flexible work hours
Work at times that suit you and adapt at the last minute whenever life gets in the way.
2.
Work at your pace
Pause and process what's happening therapeutically without the pressure to keep
listening.
3.
Get found by clients
Modern, flexible and accessible email therapy helps you stand out from the crowd and attract more diverse clients.
4.
Earn more
Increase your income with higher fees for a more flexible and specialist service.
Why become an Email Counsellor?
Chloe Foster
Meet Chloe
ECA Founder and Tutor
Email Counselling Academy was founded by Chloe Foster, a specialist email counsellor, trainer and author with over eight years' experience working therapeutically through writing.
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As the author of Email Counselling, an introduction for counsellors. This book generated significant interest and demand for specialist email counselling training, which led to the creation of Email Counselling Academy.
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Since 2023, Chloe has trained several cohorts of counsellors to work ethically and effectively with email therapy. Their work has been featured across the counselling profession through training, speaking and publications.
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✓ Published author on email counselling
✓ NCPS Accredited Counsellor
✓ Trainer and Speaker
✓ Founder of Email Counselling Academy
✓ 8+ Years Specialist Counselling Experience
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Liz Maskew, Counsellor
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Fantastic accessible well thought out email counselling course. I’m so pleased I attended, it allowed me to be able to provide counselling to people who would have struggled to access support otherwise.
Dianne Foy, Counsellor
I joined the course because I was curious about email counselling, but unsure whether it was something I'd be able to use in practice. The course helped with both improving my understanding of what it was all about, as well as equipping me with the skills to do it myself.
Kathryn Wright, Counsellor
The training with Chloe was exactly what I needed to get up and running with email counselling in my practice. Chloe is a very responsive trainer, and her willingness to share her own experiences has been invaluable. I can't recommend the training highly enough.
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